1. What is Rating Kiosk?
Rating Kiosk is a digital customer feedback solution that allows businesses to collect smiley ratings, Google review interactions and customized customer feedback.
2. How does the smiley rating work?
Customers simply tap the smiley that represents their experience. The rating is digitally recorded for the business to review and analyze.
3. Can I add my own feedback questions?
Yes. Rating Kiosk supports customizable feedback so businesses can collect information relevant to their products, services and customer experience.
4. Can I connect my Google Review page?
Yes. A Google Review QR can be configured to direct customers to your Google review page.
5. Can customers leave detailed feedback?
Yes. In addition to the quick smiley rating, businesses can configure additional feedback options based on their requirements.
6. How can I purchase Rating Kiosk?
You can subscribe through the ddata websites or submit the Rating Kiosk subscription form. Our team can assist with the setup process.
7. Is the system suitable for multiple branches?
Yes. Rating Kiosk can be suitable for businesses operating across multiple locations, depending on the selected subscription and configuration.
8. Can I customize the kiosk?
Customization options can include business branding, feedback questions and Google Review QR configuration, depending on the selected plan.
9. Do I need technical knowledge to use it?
No. The system is designed to provide a simple customer-facing experience and an easy way for businesses to manage feedback.